Frequently Asked Questions
Q: Can you provide a part for my vehicle that isn't listed on your site?
A: The part may be available from our own physical stock or it might be possible to source the part for you. What we have advertised for sale only a represents a small proportion of our stock inventory.
Q; Where do your parts come from?
A: The majority of our stock is sourced directly from Ford Main Dealers and Distributors throught the UK and Europe. Parts are also obtained directly from manufacturers and other 3rd parties.
Q: Can I order online via the website?
A: In an ideal world Tom Peters - Ford Parts would have a website that allows online ordering but it would take up a considerable amount of time to update it and maintain it. There are lots of parts listed in our eBay Shop that can be purchased online. If the item that you require is not listed please let us know what you want so that a quotation and payment details can be sent electronically if the item is available.
Q: Can I order and pay by card over the phone?
A: Sorry, it is not possible to take orders or payment over the phone. We are a strictly online only operation.
Q: Can I collect parts from you?
A: Parts can be collected from us by prior arrangement only. Tom Peters - Ford Parts attend most of the major Ford shows - parts can also be brought to and collected from these events.
Q: Do you post overseas?
A: Tom Peters - Ford Parts can post most items overseas, please contact us for postage costs.
Q: Do you sell secondhand parts?
A: Tom Peters - Ford Parts do not deal in secondhand spares although it may be possible to point you in the direction of someone who might be able to help particularly if new items are not available.
Q: I have some spare parts that I no longer need, would you be interested in buying them?
A: Tom Peters - Ford Parts are always looking to purchase new / new old stock Genuine Ford Parts. If the items that you have are new and unused please contact us with details of the parts that you offering for sale.